Continual Service Improvement Manager (BCS Guides to It Roles)

In order to remain competitive in today's fast-paced business environment, organisations need to ensure that their systems are supporting business needs. The role of the continual service improvement (CSI) manager is to align IT services to evolving business needs by identifying and implementing improvements that support business processes and drive quality service managmement. This highly accessi...
By David Whapples
Series: BCS Guides to It Roles
Paperback: 128 pages
Publisher: BCS, The Chartered Institute for IT (February 16, 2015)
Language: English
ISBN-10: 9781780172248
ISBN-13: 978-1780172248
ASIN: 1780172249
Product Dimensions: 5.1 x 0.3 x 7.8 inches
Format: PDF Text TXT ebook
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